Legal Section
Before you provide any personal information to us through our web site, we
will ask you to click on a button to consent to use of this personal information in
accordance with this privacy policy. You will also have options to tell us not to use
and/or disclose to third parties your personal information for the purposes set out
above. You may at any time change these options by contacting us as set out below[Client to provide content]
1. We respect the privacy of everyone who visits this site. Our policy on
the collection and use of personal information is outlined below.
2. We collect and use personal information for business purposes only in order
to:
a. process orders or applications submitted by you;
b. administer or otherwise carry out our obligations in relation to any
agreement you have with us;
c. anticipate and resolve problems with any goods or services supplied to
you;
d. create and inform you of products or services that may better meet
your needs.
3. We need to collect and process personal information about you (including
your name, address, telephone number and email). We may ask you for this
information on our website.
4. We will not disclose any personally identifiable information without your
permission unless we are legally entitled to do so (for example, if required to do so
by Court Order or for the purposes of prevention of fraud or other crime). You will be
treated as having given your permission for disclosures referred to in this policy.
Providing you with the best service
5. It is very important to us that we provide you with the highest level of service.
In order to help us to do this, we may use the information you supply to us, or we
may disclose it to selected third parties for:
a. market research and tracking of sales data;
b. sending you information about products and services;
c. giving the information to associate offices and companies to enable
them to send you information which may be of interest to you;
d. administering and running Competitions, prize draws and other
promotions.
6. Please note that where you have given us your contact details (inclusive of
telephone and email), we or the selected third parties (if you have agreed that we
may disclose your data to them) may contact you directly in relation to the above.
7. Before you provide any personal information to us through our web site, we
will ask you to click on a button to consent to use of this personal information in
accordance with this privacy policy. You will also have options to tell us not to use
and/or disclose to third parties your personal information for the purposes set out
above. You may at any time change these options by contacting us as set out below.
8. If you do ask us not to use/disclose or to stop using/disclosing your personal
data, neither we nor our associate offices or companies will use your personal data
for marketing purposes and/or disclose such information to third parties for marketing
purposes.
9. If, however, you are or have been a customer of ours then we may continue to
process data and contact you by telephone or email if you have given us your
telephone number or email address for the purpose of administrating and otherwise
in connection with any agreement that you have with us. This requirement will
continue for as long as we have an agreement with you and for a reasonable period
of time afterwards
Non personal information
10. We may automatically collect non-personal information about you such as the
type of internet browsers you use or the web site from which you linked to our site.
You cannot be identified from this information, and it is only used to assist us in
providing an effective service on this web site. We may from time to time supply the
owners or operators of third-party web sites from which it is possible to link to our
site with information relating to the number of users linking to our web site from such
third-party web site. You cannot be identified from this information.
11. Our website uses Google Analytics to collect user information and behavior
when visiting our website. This information is stored against a unique ID or IP
address (sequence of numbers to identify unique user). We collect this information
for the legitimate business purpose of monitoring website traffic and engagement
levels, which, in turn enables us to make improvements to our website and the
overall user experience. This information is only processed in a way which does not
identify an individual and is stored on the Google Analytics platform.
Information placed on your computer
12. We may store some information (commonly known as a “cookie”) on your
computer when you look at our site. This information facilitates your use of our web
site and ensures that you do not need to re-enter your details every time you visit it.
You can erase or block this information from your computer if you want to (your help
screen or manual should tell you how to do this).
Keeping our records accurate
13. We aim to keep our information about you as accurate as possible. If you
would like to review or change the details you have supplied us with, please contact
us as set out below.
Security
14. We have implemented technology and policies to safeguard your privacy from
unauthorised access and improper use and will continue to update these measures
as new technology becomes available.
Third Parties
15. We cannot be responsible for the privacy policies and practices of other web
sites, even if you access them using links from our web site and recommend that you
check the policy of each site you visit.
16. In addition, if you linked to our web site from a third party web site, we cannot
be responsible for the privacy policies and practices of the owners or operators of
the third party web site from which you linked to our web site and recommend that
you check the policy of that third party web site and contact the owner or operator of
such web site if you have any concerns or questions.
Contacting us
If at any time you would like to contact us, you can do so by any of the following
means:
Email:
[email protected]
Freephone:
01343 557400
Letter:
Gleaner Limited, Milnfield, Elgin, Scotland. IV30 1UU
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